About Us

About Us
group of umbrella

We have many years’ experience in the insurance industry, guiding individuals and businesses in the right direction, providing them with the right cover designed to meet their specific needs. We’re committed to identifying the correct umbrella package at the best possible price – ensuring you and your family, or your business, are protected should the worst happen.

AI 2018 Business Awards Cropped

The Right Cover has been awarded –

Best Private Medical Insurance Company UK

cover

2018 Cover Magazine Award, The Right Cover has been shortlisted –

Outstanding Customer Care

OUR VALUES

We believe that as a company we have moral obligations as well as commercial ones. We are committed to working as a company that focuses on treating others as we would hope to be treated – with honesty, fairness, integrity and abiding by our word.  We recognise that any recommendations or advice that we give you is vital, but also that it is important that every client fully understands what is being offered to them. As a company we promise to give you the guidance you need to understand what you are buying.

We look at each individual’s or business’s circumstances to determine what is best and in their interests. We offer fee-free advice with no obligation. Simply request a quote or a callback and we will contact you to provide you with our best advice and a competitive rate for cover that suits your requirements. Leave all the hard work with us, we are here to be of service – to provide you with The Right Cover.

“Our mission is to ensure our clients acquire the right insurance cover for their needs – nothing more, nothing less. We aim to be the best provider in the market offering competitive rates and excellent service that consistently exceed our customers’ expectations.”

What our clients can expect from us?

Our client can expect bespoke advice from us, the sort that is tailored to meet their unique needs and circumstances and they need an experienced, enthusiastic and diligent adviser to help them.

We have a wealth of Skills, Experience and Professionalism when dealing with clients;

The things that we consider before giving advice or recommendation:

How the sum assured was arrived at?

What product is the most appropriate?

What term is necessary for my client?

Which provider offers the most appropriate product for the best cost?

Whether my recommendations are actually affordable for my client?

What existing cover is held and whether it continues to be relevant to what my client may have?

What additional benefits may be necessary?

TESTIMONIALS

Hilary How

I hate the thought of having to go through lengthy phone calls, paperwork, price comparisons and hard sell salespeople.  Fortunately for me, Right Cover rang at just the right time as I wanted to take out Private Medical Cover for my children and they made the whole process so, so easy. No hard sell, all the paperwork done for me, competitively priced - what's not to love about a service like that? Everything was explained fully, all questions answered competently and options given for the "Right Cover" for my needs. All documents were received quickly and I've had two follow-up calls to make sure that I have been happy with the product I chose and offers of help with anything that may arise. I don't need to renew for another 11 months but I know now that if I want to take out another policy next year, I will certainly be choosing Right Cover to provide their exceptional service. Thank you to May Stone for her wealth of knowledge and the time she spent providing the service which was exactly right for me.

Tammy Cutler

(Cutler & Co HR Consultants)
Excellent service, I was contacted regularly and my questions were fully answered. Information provided explaining the illustration, key features, plan detail, underwriting and policy document issued was clear and discussed very thorough, clear. All documents were received promptly and followed up by phone calls.  I have already recommended the service to Family & Friends.

Dr Fran Hopwood

My contact May Stone was very helpful and very patient.  She was professional at all times. All query I had was answered and the explanation was very clear. The application progress was very good, lots of emails and reminder phone calls which were always handled politely after checking that it was convenient to talk. I will definitely recommend the service. Good documentation especially the comparison sheet.  allowed the process to go at a pace I could deal with; polite and professional at all times.

Christopher Dreyfus

Service was Excellent. All information provided was explained very clearly. I was kept updated on the application progress from start to finish. I will highly recommend The Right Cover for the service.

Terence Turvey

The process was all very professional.  May Stone was very pleasant and kept the process on track.   Many Thanks.

Francis Deshayes

I can confirm that I am very satisfied with the advice and help I received from May Stone, who facilitated my transfer from Aviva to Vitality highly professionally.

Edward Wilkinson

The first cold call from your colleague took a while for me to be certain that it was a genuine approach as one gets so many contacts who are not genuine. However I was soon convinced it was a  genuine call and as promised I duly received the call from May Stone who was most helpful in pointing out the savings a transfer to BUPA would make.  The only hitch was when a postal package containing the Application Form took almost a week to arrive from Bakewell to Southampton over the Bank Holiday period at key moment in the negotiations when it was getting close to being left in limbo particularly if BUPA hadn't accepted to give us cover. However this hurdle was overcome by the use of telephone/email contact. Thank you for the contact and persistent approach enabling us to get better cover at an acceptable price.

Protect what matters to you.

Some of the Award Winning Insurance Providers we use

Private Medical Insurance Partners